Angela Whitbread reflects on her 12 months in office as Managing Director and the Whitbread's family commitment to continuing John Whitbread's vision. Media Release - 10th August 2010
Dear Clients, Insurers and Suppliers,
It has now been over 12 months since I took over the reins as Managing Director of Whitbread Insurance Brokers. We have faced many challenges in this time not least of which was the passing of John Whitbread, the Managing Director and Founder of Whitbread Insurance Brokers in February this year. These challenges, however, have strengthened our resolve and sharpened our focus to continue building on our father's vision.
My father, John Whitbread founded Whitbread Insurance Brokers in 1978 with a simple vision - to bring to clients a wholly Australian-owned insurance broker with the kind of skill and passion for excellence that creates enduring partnerships. He laid the foundations for the next Whitbread generation to carry the family business forward.
In July 2009, after 30 years of building and consolidating Whitbread Insurance Brokers, John announced it was time to step aside, explaining, "It really has been a privilege to be associated with our clients for so long. Whitbread Insurance Brokers is built around relationships and we are now looking at second-generation business relationships. I know that now is the time to hand over the reins to my daughter Angela, who, whilst ensuring continuity, will also do things differently."
A year later, John Paul, Claire and I continue to be guided by the vision, passion and core business values established by our father, with a dedication to encapsulating these guiding principles in our continued pursuit of excellence.
The good news is that last financial year, all business channels recorded strong growth in both Victoria and New South Wales, with our premium turnover increasing by 19%. Our staff has grown to 65 employees. We are now executing new growth and expansion plans to continue to build on another successful year.
Whitbread Insurance Brokers owes its growth and reputation to the dedication, focus and integrity of its people. We recently launched in house, 'The Whitbread Cultural Values Index', which outlines the 6 core values of our business; Integrity, Leadership, Collaboration, Solutions Focused, Respect and Enthusiasm. These core values will guide us over the long term as we continue to assist our clients to navigate the constantly evolving insurance market.
All of us at Whitbread Insurance Brokers are proud to continue to offer an ongoing commitment to excellence in service and expertise.
Please do not hesitate to contact me personally for more information.