CLIENT COMPLAINT OR BREACH FORM

In the event that you wish to lodge a complaint or breach of the General Insurance Brokers Code of Practice against Whitbread Insurance Brokers, please contact:

• Complaint Manager - Whitbread Insurance Brokers
  Level 1, 346 St Kilda Road
  Melbourne Victoria 3004
  Facsimile: 03 8646 0220

If your complaint is not resolved within 20 days we will provide you with a form to forward to:

• Financial Services Ombudsmen Limited (FOS)
  Level 5, 31 Queen Street, Melbourne, Victoria, 3000
  Telephone: 1300 780 808
  Facsimile: 03 9620 0166
  Email: info@ibdltd.com.au