Claims

Prompt notification of any fire, accident, theft, malicious damage or injury, which may lead to an insurance claim is of the utmost importance, contributing towards achieving a speedy settlement from the insurers. The provision of as much detail as possible when reporting incidents on the insurance claim form is of equal importance to avoid delays.

All insurance claims are to be advised to Whitbread Insurance Brokers. Written confirmation and insurance claim forms are to be submitted as soon as possible thereafter. Appointment of assessors and authority to proceed with repairs, etc. will be arranged by Whitbread Insurance Brokers after liaising with the insurer concerned.


Online Insurance Claim Form

Insurance Company Claim Contact Details 

 

Ace Insurance Limited

General Enquires

Tel: 1800 211 751

Fax: 02 9207 3500

Email: Aceclaims@claimsactive.com.au

 

CGU Insurance Limited                                 

Tel: 1300 550 193

Fax: 1300 763 704

 

CGU Claim Lodgement 

 

Allianz Australia Insurance Limited

General Enquiries

Tel: 9224 3347 - 1300 300 573

Fax: 9224 3700

 

Zurich Australia Insurance Limited

General Enquires

Tel: 9940 6555

Fax: 1800 284 949

 

 

 

CHU Insurance Company of Australia Limited

Tel: 8965 4000 - 1800 022 444

Fax: 9620 1969

CHU Claims Lodgement

 

Commercial Insurance Claims

In most cases an insurance claim form will need to be filled out. Please contact our office to obtain the correct claim form.

In the event of a substantial loss an assessor will be required.  Please provide contact details and a brief description of the loss.

Under emergency situations glass breakages may be repaired immediately.  Please contact our office for further information.

Liability Insurance Claims

In the event of a third party advising of personal injury or damage to property resulting from your business activities or products, full details should be taken. Under no circumstances should liability be admitted, nor discussions or correspondence take place with any third party or their representatives without prior notification of your insurer or your broker.

Contact our office as soon as possible to arrange either an investigation or an insurance claim form.

Complete insurance claim form and forward any correspondence from potential third parties and we will forward to your insurer for attention.