Skip to content Skip to main menu
I'd like to…

Claims

We understand that the claims process is when you need our help most. If your house has flooded or your business has experienced a fire, days can feel like weeks.

Our team of specialist claims consultants are 100% committed to making sure your claim is processed quickly and efficiently. We will be with you every step along the way.

Claim Forms

Please complete the claim form relevant to your claim situation below:

Strata Insurance

General Insurance

Motor Vehicle

Landlords

Please email completed forms to claims@whitbread.com.au

 

After-Hours Emergency Claims Assistance

Insurers

Please find further information about lodging an emergency claim with your insurer after-hours here.

24/7 Emergency makesafe repair hotline

In partnership with Johns Lyng group, Whitbread offer all clients a dedicated 24 hour emergency response hotline service, providing makesafe services across Australia.

If you experience an after-hours property emergency and cannot contact your Whitbread broker or Claims team, please use the contact information below for assistance.

Phone: 1300 945 945

Email: brokerresponse@johnslyng.com.au

Services available include:

  • Glass Replacement & Shuttering
  • Contents Cleaning
  • Emergency Fire Clean
  • Removalist Services
  • Water Extraction & Drying
  • Emergency Plumbing
  • Temporary Fencing
  • Protective Tarping
  • Demolition & Removal of Debris
  • Tree Removal
  • Emergency Electrical
  • Machinery Restoration
  • Plant Recovery
  • Asbestos Removal
  • Carpet Restoration

Please note: If the incident is not an approved insurance claim you may be responsible for the associated call out fees & repairs applicable.

The Whitbread Channel

News
banner
Lia de Sousa

From earthquakes to storm damage, many homes, cars and businesses have experienced serious damage due to recent events. In turn, this has seen a major spike in insurance claims, with brokers, insurance companies and repairers alike being inundated with claims to resolve.

Insight
bushfire
Lidia Siljanoski

The devastating bushfires that tore through parts of VIC, NSW, SA and QLD in 2019 are a grave reminder that you don’t have to live in a rural area to be affected by fires. Bushfire preparation has never been more important as we enter another Australian summer.

×

Sign up to our newsletter

Please Enter Valid Email Address

Please Enter First Name

Please Enter Last Name