Claims Service Promise
Confidence in a crisis.
We see the settlement of insurance claims as a key tenet of our business, and have built a dedicated claims department around this principle.
We will take the lead in managing your insurance claim and always strive to obtain the maximum settlement under the policy wording. We advocate for you.
Broker ownership: Your broker will drive the entire claims process and engage you only when decisions need to be made. Leave the administration to us.
Claims transparency: Our claims team will report progress to your broker at every point.
Unobstructed flow: Any roadblocks will be identified, proactively managed and escalated to ensure nothing stalls the settlement of your claim
Our claims service commitment to you:
As GM, Andrew will head up Whitbread’s Affinity and Commercial Insurance Divisions, including EngInsure. EngInsure is a burgeoning joint initiative between Whitbread and Engineers Australia, specialising in the provision of insurance advice and solutions for engineering professionals.
“Also known as a solicitor letter, a Letter of Demand (LOD) is a formal notice demanding that the person to whom the letter is addressed perform an alleged legal obligation such as rectifying some identified problem, paying a sum of money or acting on a contractual commitment.