Claims Service Promise
Confidence in a crisis.
We see the settlement of insurance claims as a key tenet of our business, and have built a dedicated claims department around this principle.
We will take the lead in managing your insurance claim and always strive to obtain the maximum settlement under the policy wording. We advocate for you.
Broker ownership: Your broker will drive the entire claims process and engage you only when decisions need to be made. Leave the administration to us.
Claims transparency: Our claims team will report progress to your broker at every point.
Unobstructed flow: Any roadblocks will be identified, proactively managed and escalated to ensure nothing stalls the settlement of your claim
Our claims service commitment to you:
This Media release from the 10 March, 2018 outlining the latest from the Victorian Cladding Taskforce has been supplied by Minister for Planning, Richard Wynne.
Despite many years of good work in building strong relationships with your strata clients, a Strata Manager’s reputation can become severely tarnished overnight if a crisis isn’t managed effectively.